All employers know that eventually, a time will come when the workload will become too much to handle. With this, there are two ways to respond. First, you might consider prioritizing your projects or clients and letting go off those that hold less value for your business. The more sensible approach, however, is to expand your team in order to take advantage of more work opportunities.
For most, the choice is a no-brainer, but how do you know when it’s time to take that next step? Here are some signs that it’s time to expand your team:
- Team morale has dropped – If your team is encountering an overwhelming workload, it will start to affect work relationships and will ultimately result in the decline of respect for team leaders. This can lead to significantly decreased productivity and even push some key performers to quit.
- The quality of your team’s work has declined – Having more work means enforcing tighter time constraints on tasks. You will likely be giving up time that you want to spend on a given project, but eventually, you will also be sacrificing the time that you need to produce quality work. If your work quality declines, your company’s reputation will soon follow.
- You’re spending more time catching up on paperwork – If you’re spending more time filing papers than actually working, then it’s time to expand. Your team needs to get back to the real tasks at hand.
- You’re missing deadlines and losing clients – If your team is overwhelmed with their workflow, you’ll start to make promises that you can’t keep, and as deadlines come and go, so will your clients.
- You’re turning down opportunities – The more opportunities that come your way, the more clients come your way, and with those clients, more money. However, if you’re already boiling over maximum output, then you won’t be able to take on new clients to grow.
If your team needs more help, the worst thing you could do is to ignore that demand. Embrace the change; after all, it’s a sign that your business is growing and thriving. Be sure that your team has the resources and bandwidth to do their jobs well and ensure your continued growth well into future years.