Exit interviews, though often overlooked, are an absolutely invaluable source of information that your business can use to improve employee morale, overall quality of work life, and team loyalty. Departing employees can give you an honest depiction of the reality of your work environment. They can confirm that your business is headed in the right direction with excellent leaders, but more often than not, they can reveal areas that need to be addressed and improved upon.
Here are just a few of the benefits of conducting exit interviews:
- You save money – Performing research and assessments on the state of your company, measuring strengths and weaknesses, can be costly as well as time consuming. Exit interviews are fast, easy and require very little investment.
- You get an honest perception of your company – Though companies often conduct internal surveys throughout the year, asking employees about everything from company morale to engagement, they’re often an inaccurate representation. Current employees are less likely to give an accurate account due to fear of backlash for sharing their honest opinions. Departing employees, on the other hand, have the opportunity to share their honest thoughts without fear of backlash.
- You can get an accurate assessment of your work environment – It’s hard to get an accurate assessment of your work environment if no one voices any complaints. You may think everything is just fine, when in reality, management may not be creating the most agreeable work environment. That’s why it’s a great opportunity to ask departing employees about how they felt.
- You can implement corrective action – Exit interviews allow you to identify and correct any negative trends that may come up so that you can improve employee satisfaction, engagement and loyalty.
Exit interviews are incredibly beneficial and necessary for revealing an accurate assessment of employee views and needs.